KYC Process
Your 1-Minute Guide to Successful Floin Registration (KYC)
Successfully verify on your first attempt
Follow these simple steps to ensure
that your account is unlocked instantly and securely.
Phase 1:
Proof of Identity (POI)
WHAT is required?
We only accept valid identification cards or passports.
- Originals: Take a recent photo of the physical document. No scans or photocopies.
- Full image: Ensure that all four corners of the document are visible. Please do not crop the image.
- Crystal clear: Ensure that all text is legible. If there is a "glare effect" from the camera flash over your name or ID number, the photo will be rejected.
Follow these simple steps to ensure your account is unlocked instantly and securely.
Phase 1: Proof of Identity (POI)
WHAT is needed?
We only accept valid
IDs or passports.
- Originals: Take a current photo of the physical document. No scans or photocopies.
- Full Image: Make sure all four corners of the document are visible. Please do not crop the image.
- Crystal Clear: Make sure all text is legible. If there is a "glare" from the camera flash over your name or ID number, the photo will be rejected.
Phase 2: Proof of Address (POA) & Tax Residence
Phase 2: Proof of Address (POA) & Tax Residence
WHAT do we need?
Proof of your place of residence is legally required under the Liechtenstein Due Diligence Act.
The "Floin Pro Tip":
Use a bank statement.
- This has the highest success rate.
- It covers both your address and your proof of tax residence (POTR) in one step.
Personalised:
- The document must be issued in your name. We cannot accept documents issued to your company/firm.
Only current documents:
- Your bank statement must have been issued within the last 3 months.
No screenshots:
- Download the original PDF from your banking app or take a photo of the physical document.
- Do not take a photo of your computer screen.
WHAT is required?
Proof of your residence is legally required by the Liechtenstein Due Diligence Act.
Use a bank statement.
- This has the highest success rate.
- It covers both your address and proof of tax residency (POTR) in one step. Personalized:
- The document must be issued in your name. We cannot accept documents issued to your company/firm. Only recent documents:
- Your bank statement must have been issued within the last 3 months. No screenshots:
- Download the original PDF from your banking app or take a photo of the physical document.
- Do not take a photo of your computer screen.
Phase 3: The Liveliness Check (Selfie)
WHAT do I need?
We use biometric data to confirm your identity.
- Direct lighting: Stand in front of a window or a bright light source. Poorly lit selfies are the main reason for manual delays.
- Be natural: Take off hats, sunglasses, or thick scarves. Keep your eyes open and look directly into the camera.
- Alone in the picture: Make sure no other people or faces are visible in the background.
WHAT is needed?
We use biometric data to verify your identity.
- Direct Lighting: Stand in front of a window or a bright light source. Poorly lit selfies are the main cause of manual delays.
- Be natural: Please remove hats, sunglasses, or thick scarves. Keep your eyes open and look directly into the camera.
- Alone in the picture: Make sure there are no other people or faces visible in the background.
